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DRI Interview Examines AI and Supply Chain, Business Continuity Plans

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DRI International has published a Q&A with Rachael Elliott, director of global strategy and innovation, on how AI can be used to support resilience within an organization. The two-part interview explores how can AI be used to automate and improve the execution of business continuity plans; the potential risks and vulnerabilities associated with relying on AI in business continuity plans; how to mitigate the impact of unforeseen disruptions on supply chains using AI; and more.

“The ability to maintain an open mind into the use of AI is […] needed: with news outlets still running articles about how ‘AI will steal all our jobs’ and ‘robots will take over the world,’ it is easy to view AI as something which should be avoided at all costs, opening up an organization to new and unwarranted risks,” commented Elliott. “With measured adoption and using AI within agreed and trusted frameworks, AI can be viewed more as a business partner than a threat, and a tool for transforming resilience processes for good. My opinion remains: AI won’t be replacing jobs, but in order to succeed as a resilience professional in future, a key factor in that success will be knowledge and adeptness of using AI tools.”